Are you interested in being part of a company that shapes the future of space and cyber technologies? To have a job where you can contribute to real-world missions with long-term impact?
Join us as a Junior IT Support Specialist and kickstart your career at our state-of-the-art Cybersecurity Center of Excellence in Transinne (Libin, Belgium). You’ll be based in a collaborative, innovative environment, while also having the chance to support our teams at other Belgian offices in Wavre and Diegem when needed.
As part of this journey, you will support both Starion Group and Nexova Group, two sister companies that are managed centrally under one leadership and corporate service teams. While you will be hired by the Nexova Group entity, you will directly contribute to the activities of both companies.
Tasks and Activities
The scope of work will include:
Setting up the computer systems and telephony for new employees, creating user accounts and granting access to network resources.
Developing IT onboarding plans and providing introductory IT training for new employees.
Troubleshooting, repairing, and installing Microsoft Windows computer systems (PC / Laptops).
Configuring and automating software installations.
Efficiently supporting our user community for the technical and functional use of the services and applications.
Recording support requests and resolutions in the IT ticketing system.
Assisting with basic network configuration tasks.
Contributing to the planning and implementation of multi-scale projects.
Skills and Experience
The following skills and experience are mandatory:
University Degree or equivalent in IT or Computer Engineering.
Windows and software installation / troubleshooting;
Automated deployment tools, Mobile device management, Microsoft Intune, Windows Autopilot;
Experience with Team Viewer or other remote support tools;
Microsoft Certification.
Detail-oriented, hardworking, and enthusiastic mindset.
Desire to work both autonomously and as part of a team, in an international multicultural environment.
Solution oriented mindset, with a customer focused communication skill.
Fluent in English, both written and spoken.
Why should you apply?
We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry.
Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; personalized training and development programmes; flexible relocation support.
We welcome applications from people with disabilities, members of ethnic minorities, all genders, LGBTQ+ individuals and ex-service personnel.
